![]() ![]() These two tools fix most Outlook connectivity issues you face as an Office 365 administrator. The Microsoft Support and Recovery Assistant (SARA) for Office 365 is a click-to-run tool installed and executed locally. If no issues are identified after you’ve logged on to Office 365, move to the next step. You get invalid license errors or messages that Office cannot verify the license.You cannot connect to your mailbox or receive an error that a mailbox cannot be found.You cannot create an Outlook profile, or you are asked for your password repeatedly when creating one.You need to log on as the Office 365 user is having issues. Start with the Outlook account problems test page in the Office 365 portal. Administrators can use two valuable tools Microsoft provides to identify and even fix client-related connectivity issues. In the upper right hand corner, you can sign-in to your Office 365 account to kick things off.Troubleshooting Outlook connectivity issues with Office 365 is tricky. NET application.Īfter accepting the Terms of Use screen, you’ll be sent to the main page. The installation is a 195KB stub that installs a 98.8MB. I need help setting up my Office 365 email in Outlook.Problems with Office 365 email on your phone.Outlook keeps saying "Trying to connect…" or "Disconnecte.Shared mailboxes or shared calendars don’t work.Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. It can fix many problems for you, or it can tell you how to fix them yourself. The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. Support and Recovery Assistant works by running tests to figure out what’s wrong. Have you tried the Microsoft Support and Recovery Assistant for Office 365? Ever had problems with Office 365’s applications? ![]()
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